Privacy Policy

Last Updated: July 2026

Mitten Moving Totes Co. LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

When you submit a booking request through our website, we collect your full name, phone number, email address, chosen package, and estimated delivery and pickup dates.

When we follow up to confirm your move and complete your rental, we may also collect:

• Delivery address
• Additional move details and preferences
• Digital signature and rental agreement acceptance

How We Use Your Information

We use your information to:

• Fulfill your rental order and coordinate delivery and pickup
• Send you invoices and payment confirmations
• Communicate about your rental, including confirmations and updates
• Respond to questions and provide customer support
• Maintain rental records and agreements

How We Share Your Information

We do not sell or rent your personal information. We may share limited information with:

• Payment processors to process invoices securely
• Service providers such as a website host to help us operate the site
• Law enforcement if required by law

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use basic cookies to improve your browsing experience. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• To exercise these rights, contact us at mittenmovingtotes@gmail.com

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.